Following my recent post about Abbamart no longer shipping to Singapore, they have emailed me to apologise and offer an explanation on why they had to stop shipping to Singapore. Unfortunately, it was not due to shipping costs, which was what I’d originally thought.
I felt so ashamed to discover that there have been cases of fraud originating from Singapore, which resulted in them having to suspend shipping.
After this incident, I am utterly blown away by the level of customer service at Abbamart. That they took the time to reach out to me and apologise for something that is not their fault whatsoever is just extraordinary! On top of that, in view of my long-time patronage and to thank me for being a trustworthy customer, they have offered me alternatives to ensure that I will receive my packages if I do intend to make any purchases during the time that shipping is suspended.
Once again, Abbamart has shown that making their customers happy is their top priority. I am very impressed and to be honest, so relieved that I have even more reasons to continue shopping there. I adore their Toray brushes and would hate to stop buying from Abbamart.
To the culprits who caused this – you are assholes, cowards and no better than thieves. You are a disgrace and I am ashamed to call you a fellow Singaporean. Your actions have given your country a bad name, and affected not only the company and their staff, but also me, my friends and other customers of Abbamart. May karma bite you squarely in the genitals!